Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    Any problem please feel free to tell me,I could try to avoid return and sell again in your place,and the taxes and other problem I also could solve for you.

    Frequently Asked Questions

    Custom and personalized orders

    Yes,we support custom size and color and picture ,and will show you design picture before paint.

    Gift wrapping and packaging

    we protect paintings well during international shipping, all paintings are packaged carefully. rolled canvas ship with hard tube,framed painting ship with hard carton.In case they are accidentally damaged during logistics, we will replace them with new ones for you, but the probability of such a situation is very low.

    Care instructions

    All paintings are shipped by FedEx, DHL, UPS, Each painting is inspected and professionally packaged for safe travel so that your painting arrives to you in perfect condition.rolled canvas will ship with hard tubem ,could open 2 sides ,framed painting will ship with hard carton.